Summary

The Senior Director of Mental Health Services will provide administrative and clinical leadership to staff managing teams providing street-based outreach services. This includes direct supervision of Director-level staff to ensure high quality services focused on harm reduction, trauma informed care, and proactive engagement are delivered. This also includes ensuring services are outcome and intervention focused, and performance driven. The Senior Director will also maintain relationships with partner agencies and funders to ensure continued funding and contract compliance.

Essential Duties and Responsibilities

1. Provide supervision to outreach teams ensuing appropriate oversight of the multidisciplinary outreach teams scope of work
2. Interface with partners, including community health providers, the business community, and social service/housing providers to reduce the number of homeless people living on the streets
3. Navigate relationships with all funders including governmental, County and City elected officials by being responsive in order to inform this work and deliver services that are focused on best practices.
4. Work in collaboration with all Directors to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition
5. Provide administrative oversight to monthly contract billing and tracking of outcomes ensuing that Outcomes and Performance Reports have accurate data and are completed on time.
6. Provide clinical and administrative supervision to Directors and Assistant Directors, and when necessary to Program Managers.
7. Complete performance evaluations on direct reports and provide oversight ensuring that performance evaluations are be completed for all staff under your administration
8. Provide clinical supervision to staff working towards clinical licensure.
9. Lead and facilitate meetings, case conferences, and trainings of outreach staff.
10. Lead assessments to identify process gaps and create program improvements to ensure continued innovations and enhancements in client care and staff support / retention.
11. Guide client crisis interventions and triage assessments with staff by responding to medical and mental health crises, including writing LPS 5150 applications when warranted.
12. Review, alongside Directors, reports generated from HMIS and CHAMP, review errors, and discuss action plan to ensure corrections are made in timely manner.
13. Participate in the agency’s quality assurance program and ensure the implementation of quality improvement activities across outreach programs to ensure ongoing quality outcomes.
14. Participate in funding applications and program development as requested, gathering necessary documentation for RFP process when funding opportunities are identified.
15. Partner with other Senior Directors in the larger department to implement strategic and system enhancements.
16. Facilitate collaborative meetings with outreach leadership and work towards integrated services.
17. Work with Directors to ensure they are providing oversite and are managing file review for required grant documentation and eligibility
18. Conduct ongoing record keeping and client file management for quality assurance and audit preparation
19. Assist with program/fiscal audits
20. Attend all meetings requested by funders
21. Special projects and other duties as assigned

Qualifications

1. Masters’ degree in mental health field (Social Work, MFT, or Psychology); licensed and in good standing with the California Board of Behavioral Sciences preferred.
2. Extensive experience working with homeless individuals with severe and persistent mental illness and co-occurring disorders.
3. Experience implementing programs that incorporate Trauma Informed Care, Harm Reduction, and Housing First philosophies.
4. At least 5 years of management/supervisory experience preferred.
5. Experience managing and providing oversight to multiple teams.
6. Highly detail oriented with excellent time management, organizational, written, verbal, and cross-cultural communication skills.

Work Environment

1. On occasion walk or drive to different local sites
2. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
3. Field (may need to travel) and indoor office environment
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise and odor
6. May need to bend, stoop, twist, and sit throughout the day

Contact:
Lee Bregman
Managing Director | Recruitmentality
D: (949) 774-4700
E: lee@leebregman.com